Legal Name
Haitai Corporation (ハイタイ株式会社)

Head of Operations
Christal Burnette

Address
OIST Innovation Square Incubator, 1919-1 Tancha, Onna Village, Okinawa JAPAN 904-0412

Phone Number
We will disclose without delay if requested.

Email Address
moai@haitailife.com

Price
Prices are listed on each individual product page. (Consumption tax is exclusive for purchases within Japan).

Additional Fees

• Digital Products: None.
• Physical Goods: Shipping costs are calculated at checkout. International customers are responsible for any customs duties or import taxes.

Exchanges & Returns Policy

• Customer Requests: For digital content, no refunds are issued once accessed. For physical goods, unopened items may be returned within 7 days. Return shipping is the customer's responsibility.
• Defective Goods: Contact us within 7 days. To prevent fraud, clear photo/video evidence of the defect and packaging is required. We reserve the right to refuse unverified claims.

Delivery Times

• Digital Products: Immediate access.
• Physical Goods: Processed in 3–5 business days. International shipping: 7–14 business days.

Accepted Payment Methods
Credit cards (Visa, Mastercard, Amex, JCB), Apple Pay, Google Pay, and PayPal.

Payment Period
Processed immediately at the time of purchase.